STRESSBALLS.com™ - FAQ - Frequently Asked Questions

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Frequently Asked Questions

Here are the answers to some of the most frequently asked questions. These answers are meant to give you a good understanding of the topic covered but we always encourage you to reach out to us if you have more specific questions. We believe customer service is essential to any business and, therefore, are always available to assist.

Roll over any of the listed questions for its answer to appear.

Ordering Questions

What payment methods do you accept?
Can I place my order by phone, fax or mail?
What happens after I place my order?
This is my first time ordering. Can you help?
When will I receive my order?
Do you accept P.O.s (Purchase Orders)?
Do you ship to Canada? Other countries?
Is my online order secure?
What rush options are available?
Can I ship my order to multiple addresses?
Do you handle special ordering requests?
Can I place a repeat of my last order?
Can I order a sample of a product?
Can anyone place an order?
Can I get a quote before ordering?

Artwork Questions

How much printing will fit on this item?
Can I print a logo? Add text under logo?
What fonts can you imprint in?
Will I receive a proof? What is a proof?
What if I need help designing my art?
What file format do you need a logo / art?
What is the cost of your plate / set up?
What if my artwork is really poor quality?
Do I have to resize my logo? Prepare it?
How do I send you my logo / artwork?
Are you a skilled printer? Will it rub off?
What colors can you imprint? PMS colors?
How many colors can you imprint?
Can I print in more than one location?
Can I change my art after it's submitted?

Product Questions

What is a stress ball?
What is the quality of your stress balls?
Are STRESSBALLS.com stress balls safe?
What are stress balls made of?
Who typically uses stress balls?
How large are stress balls?
Are the stress balls I want in stock?
Can I custom imprint on the stress balls?
Can you polybag stress balls? What is it?
Can I customize the actual stress ball color/s?
Can I order custom shaped stress balls?

General Questions

Why should I choose STRESSBALLS.com?
Is STRESSBALLS.com reliable?
What is your on time guarantee?
What is your quality guarantee?
What is your satisfaction guarantee?
What is your low price match guarantee?
Do you sell other promo items not online?
How can I get in touch with STRESSBALLS.com?
What if I am sales tax exempt?
Do you offer discounts for non-profits?
What if I need a copy of an old invoice?

Please feel free to contact us if you have additional questions.

Need Assistance?

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Frequently Asked Questions

Ordering Questions

Artwork Questions

Product Questions

General Questions

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